Frequently asked questions

Fit, fabric, payments, and delivery for Pakistani menswear.

North & Stitch help centre

How do I choose polo size?

Measure chest at the fullest point. Our polos are graded S–XXL on Pakistani chest inches — compare to a well-fitting polo at home, not imported denim sizes.

What kurta length should I order?

Standard length ends mid-calf on 5'9"–5'11". Each product lists shoulder-to-hem inches — size up for extra length without widening chest.

Dark or light denim wash — which first?

Dark wash for office and dinner. Light wash for weekends. Raw denim needs 30+ wears before first wash — see our denim care journal post.

Do you offer cash on delivery?

Yes — COD nationwide via Leopards and TCS. Pay when your parcel arrives. Free standard shipping on orders over Rs 4,000.

Can I pay with JazzCash or Easypaisa?

Yes — select JazzCash or Easypaisa at checkout for prepaid orders. Transfer details and your order number appear on the confirmation page.

How long is shipping to Karachi, Lahore, and Islamabad?

Karachi & Lahore: 1–2 business days standard. Islamabad: 2–3 days. Express Trax trims one day where routes allow.

What is your exchange policy for shirts?

Unworn shirts with tags within 7 days — no collar wear or perfume. See returns policy for denim and kurta rules.

How should I care for formal blazers?

Brush after wear, steam — do not iron directly on wool. Dry-clean after heavy wedding season wear — hang on wide shoulder pads between events.

Do prices include tax?

All prices are in PKR and include applicable GST — the checkout total is what you pay on COD.

Can I order accessories only?

Yes — browse accessories. Belts, ties, and stoles ship folded in tissue; socks are final sale.

Do you ship to Peshawar, Quetta, and Gilgit?

Yes — nationwide couriers. Remote areas may take 4–6 business days; tracking SMS is sent on dispatch.

How do I use the NORTH15 discount code?

Enter NORTH15 at checkout for 15% off eligible full-price items — one code per order, not combinable with other promotions.

FAQ · North & Stitch